Docuvoza Terms of Use

Effective: 1 December 2026 · Version 1.7

In short (to make reading easier; the sections below are binding):

• Docuvoza is currently free. There is no account and nothing to buy.
• Most tools run in your browser. Your file does not reach us.
• Some tools run on our servers. We delete your files there no later than 60 minutes after upload.
• AI proposals are drafts. Check them before you use them.
• A signature inserted with Docuvoza is not a qualified electronic signature and does not satisfy a legal requirement for a handwritten signature.

1. Provider and scope

1.1 Docuvoza is offered by:

Docuvoza – owner: Amikem Chemeza Herve (sole proprietorship under German law, Einzelunternehmen)
Am Hinterfeld 39 A
84028 Landshut
Germany
Email: contact@docuvoza.com
VAT ID: DE455855390

(“we” or “us”).

1.2 These Terms of Use (“Terms”) apply to the use of the website docuvoza.com and all tools and features offered there (“Docuvoza”) in the form in which Docuvoza is currently offered: without a user account and without paid services.

1.3 These Terms apply to consumers and businesses. A consumer is any natural person acting for purposes which are outside their trade, business, craft or profession. Where a rule applies to one of these groups only, it says so.

1.4 A business’s own general terms and conditions do not become part of the contract, even if we do not expressly reject them.

2. What Docuvoza offers

2.1 Docuvoza provides tools for working on PDF files and other documents. All tools and features are currently free of charge.

2.2 Tools in your browser. Merge, split, organise, images to PDF, PDF to JPG, PDF to Word, scan, annotate, watermark, sign, fill in a form, form designer, “Create a document” and the workspace run in your browser. Your file is not sent to us. Exception: if you add a Word or other Office file when merging or in the form designer, we send that file to our servers to convert it into PDF. Section 2.3 then applies to that file.

2.3 Tools on our servers. Convert (for example Word to PDF), compress, protect and unlock need software that does not run in a browser. For these, you upload the file to our servers; we process it there and provide the result for download (“server operation”).

2.4 AI features. In the “Create a document” tool, “Create with AI” and “Change with AI” suggest a structure for a document (section 7).

2.5 Templates. You can use templates from our catalogue in your browser.

2.6 Get launch updates. The “Get launch updates” form lets you ask to be notified at launch or apply for a beta (section 15).

2.7 Not currently offered are, in particular: user accounts, drafts and own templates in an account, share links, fill-in requests to other people, connections to online drives, buying credits and signature requests to other people via Signovoza. Where the website mentions such features, these are announcements. They give no right to these features becoming available at a particular time or at all.

2.8 Docuvoza is not a document store or archive (section 5). Docuvoza does not provide legal advice. Templates and AI proposals are working aids. You decide whether a document is suitable and complete for your purpose and meets the legal requirements that apply to it.

3. Conclusion of the contract, contract text and languages

3.1 When you use a tool, a free contract of use under these Terms is concluded between you and us:

• for tools in your browser, when you open a file in the tool or start editing;
• for a server operation, when you start it with the tool’s start button;
• for an AI feature, when you send your request.

3.2 Until that click you can change your entries at any time, for example choose another file, adjust settings or cancel the operation.

3.3 We do not store an individual contract text. You can view, print and save these Terms at any time at docuvoza.com/en/terms, for example using your browser’s print function.

3.4 The contract languages are English, German and French. We have not signed up to any code of conduct.

4. Free of charge and free allowance

4.1 We ask neither for money nor for personal data in return for using Docuvoza. Data arising from your use is processed only to provide the tools, count the free allowance and prevent abuse. Details are in the privacy notice.

4.2 Tools in your browser are not limited by any allowance.

4.3 Server operations and AI features are available within a weekly free allowance. A week starts on Monday at 0:00 (UTC). For the launch it is 50 operations per week per browser, of which at most 10 AI requests (launch offer); after the launch it is 15 operations per week, of which at most 3 AI requests. Each file processed on our servers (including an Office file converted under section 2.2) and each AI request counts as one operation. Other limits currently apply: at most 2 simultaneous server operations, at most 100 MB per file, at most 100 files at once, at most 500 MB in total, and a cap per internet connection. A ZIP file counts by the files it contains. Once the allowance is used up, you can start further server operations and AI requests only in the next week. If an operation fails, it still counts. We do not credit it back, not even within the same week. This also applies to a voice input that cannot be converted into text.

4.4 To protect against automated use, we may require a security check before you start a server operation or an AI request.

4.5 We may change the free allowance and the limits for the future under section 11.

5. Files, retention periods, no storage

5.1 In your browser: a working copy of your document stays in your browser’s storage so that reloading loses nothing. It is deleted 7 days after the last change, or immediately if you choose “Start over”. Signatures you choose to remember on this device (at most 3) stay in your browser until you delete them there. We have no access to this data.

5.2 On our servers: uploaded files and the results of a server operation are deleted automatically no later than 60 minutes after upload. “Delete now” on the result deletes them immediately. Passwords for protect and unlock are held in a temporary cache for at most 10 minutes and deleted as soon as the operation ends.

5.3 Download your result within this time. After that it is no longer available and we cannot restore it. You are responsible for keeping your documents and results.

5.4 The privacy notice explains which details without document content we keep about an operation, and for how long.

6. Signing in your browser

6.1 The “Sign” tool places an image of your signature, which you draw, type or upload, into a PDF. This happens in your browser.

6.2 Signature level: Docuvoza adds no certificate, no time stamp and no tamper protection, and does not check who signs. The result is comparable to inserting a scanned signature. It is at most a simple electronic signature within the meaning of Article 3(10) of Regulation (EU) No 910/2014 (eIDAS), neither an advanced nor a qualified electronic signature. Docuvoza is not a qualified trust service provider.

6.3 Legal effect: whether a file signed this way is sufficient for your purpose depends on the document and on the applicable law. An electronic signature must not be denied legal effect and admissibility as evidence solely because it is in electronic form (Article 25(1) eIDAS). Only a qualified electronic signature, however, has the equivalent legal effect of a handwritten signature (Article 25(2) eIDAS). A signature inserted with Docuvoza therefore does not meet a legal requirement for a handwritten signature or a qualified electronic signature, and it does not replace notarisation or other involvement of a public authority or notary. Many legal systems require such forms, for example for contracts creating or transferring rights in real estate, guarantees given by private individuals, contracts governed by family law or the law of succession (including wills) and, in some countries, the termination of employment. Where proof of who signed and when is needed, the tool is not suitable. This information is not legal advice for your individual case.

6.4 Insert only your own signature, or another person’s signature if that person has allowed you to.

6.5 Signature requests to other people are not currently available.

7. AI features

7.1 What the AI features do: “Create with AI” and “Change with AI” generate, from your description, a proposal for the structure of a document, such as a title, sections, fields and text blocks. For this we use an AI system: a language model operated for us by our AI provider (data centres in the EU).

7.2 Transparency: with these features you are interacting with an AI system, not with a person. AI proposals are labelled “AI draft” in the tool.

7.3 What is sent: we send your description and, for a change, the document’s structure with its texts. What you entered in fields and tables yourself, photos, signatures and your letterhead are not sent. Details are in the privacy notice.

7.4 Drafts, not advice: AI proposals may be wrong, incomplete, out of date or unsuitable for your purpose. They are not legal, tax or other advice. In particular, check prices, terms, deadlines and legal statements before using a proposal. We do not undertake that the proposals are correct in content or legally suitable. Section 12 remains unaffected.

7.5 Your input: enter only what is needed for the proposal. Do not enter health data or other particularly sensitive information, or details about other people that do not belong in the document. Do not use the AI to create unlawful content and do not try to circumvent its safeguards.

7.6 We claim no rights in AI proposals. You may use them freely.

7.7 We do not use your input or the proposals to train AI models.

7.8 Each AI request counts as one operation of the free allowance (section 4.3). The AI features may be temporarily unavailable, for example when a cost limit is reached.

7.9 Voice input ("Speak"): for some text fields you can dictate text instead of typing it.

1. Recording only starts when you press the button and your browser allows access to the microphone. A recording lasts at most 90 seconds.
2. We convert the recording into text and insert the text into the field. The conversion runs on our own servers in the EU or at our AI provider in the EU.
3. We do not store the recording. Details are in the privacy notice.
4. The conversion may contain errors. Check the text before you use it.
5. Section 7.5 applies accordingly to what you say. Only say what belongs in the field.
6. Voice inputs are counted against the free allowance (section 4.3). How many operations a voice input counts is shown on our website under "What is an operation?". If the conversion into text fails, the voice input still counts (section 4.3).

8. Your content

8.1 Your documents and other content remain yours. For server operations and AI features you grant us only the simple, non-transferable right to store your content for the period in section 5, to process it and to pass it to the service providers used for this, to the extent needed for the operation you request. We do not use your content for any other purpose. We do not look at it or analyse it. With tools in your browser, we do not receive your content at all.

8.2 Use Docuvoza only for content you are allowed to process, in particular without infringing other people’s copyright, trade marks, personality rights or data protection rights.

8.3 Businesses: In its current free form, Docuvoza does not offer a data processing agreement under Article 28 GDPR. If you, as a business, edit files containing personal data of other people and need such an agreement for this, use only the tools that run entirely in your browser (section 2.2). Your files are not transferred to us when you do so. Do not use server operations (section 2.3), AI features or voice input (section 7) or, when merging or in the form designer, Word or other Office files for this purpose, because we convert those on our servers (section 2.2).

9. Prohibited use

In particular, you must not:

1. process content whose creation, possession or distribution is unlawful;
2. falsify or fabricate documents to deceive others, or insert another person’s signature without their permission;
3. unlock or alter documents you are not authorised to unlock or alter;
4. upload malware or files intended to disrupt or damage our systems;
5. access Docuvoza automatically beyond normal use, deliberately circumvent the free allowance or other limits (for example through automatically changing identifiers or connections) or circumvent security checks;
6. attack or overload Docuvoza or exploit security vulnerabilities;
7. use the AI features to create unlawful content or circumvent their safeguards.

10. Restrictions, content moderation, notices and complaints

10.1 Technical checks: we automatically check uploaded files for file type, size and features that prevent safe processing. We reject files with active content, such as JavaScript, launch actions, embedded files, multimedia content or XFA forms, and archives with an abnormal compression ratio. We also automatically limit the number of requests and require a security check where there are risk signals (section 4.4). These checks do not analyse the content of your documents.

10.2 No review of content: we do not look at the content you process and do not review it in advance. We use no automated tools to assess whether content is lawful. We act only when we receive a notice of illegal content or of a breach of these Terms.

10.3 Notices of illegal content: please send notices through our contact form at docuvoza.com/en/contact (topic "Report illegal content (DSA)") or by email to contact@docuvoza.com. So that we can assess the notice, it should contain:

1. an explanation of why the content is illegal;
2. information that allows us to locate the content, such as a web address or the reference of the operation;
3. your name and email address (except for notices concerning certain serious offences, such as child sexual abuse);
4. a statement confirming your good-faith belief that the information is accurate and complete.

We confirm receipt if you give us an email address. A person decides on every notice, promptly, diligently, objectively and in a non-arbitrary manner. We inform you of our decision and of the ways to challenge it.

10.4 Measures: if content is illegal or a use breaches section 9, we may delete files before the period in section 5 ends, cancel operations, temporarily block further server operations or AI requests for a browser or connection, or require a security check. We choose the least restrictive suitable measure and take into account your legitimate interests and fundamental rights, such as freedom of expression and information.

10.5 Statement of reasons: if we restrict your use, we tell you the reasons where we can reach you, for example by a message in the tool or by email. The statement names the measure, the facts, whether the decision was automated, the rule we rely on and your ways to challenge it.

10.6 Complaints: you can complain about a decision under sections 10.3 to 10.5 within six months at contact@docuvoza.com. A person reviews the complaint and decides without undue delay. You remain free to go to court.

10.7 Point of contact: contact@docuvoza.com is our single point of contact for Member State authorities, the European Commission and the European Board for Digital Services (Article 11 of Regulation (EU) 2022/2065, the Digital Services Act) and for users (Article 12). People answer there, not only automated tools. You can write to us in English, German and French.

10.8 If we become aware of information giving rise to a suspicion of a criminal offence involving a threat to the life or safety of persons, we inform the competent authorities.

11. Availability and changes to the services

11.1 Docuvoza is free of charge. We strive for uninterrupted operation but do not owe any particular level of availability. Maintenance, disruptions at service providers, high demand and events beyond our control may limit use. Where possible, we schedule planned maintenance at quiet times.

11.2 We keep developing Docuvoza. We may change, replace, restrict or discontinue tools and features, the free allowance and the limits in section 4 for the future, in particular for technical or security reasons, because of new legal requirements or because operating costs change. A server operation already started is completed; if that is not possible, we delete the uploaded file immediately.

11.3 For as long as we offer a tool, we keep it working and secure within reason.

12. Liability

12.1 We are liable without limitation for intent and gross negligence, for damage arising from injury to life, body or health, under the German Product Liability Act, for defects we have fraudulently concealed and where we have given a guarantee.

12.2 In the case of slight negligence, we are liable only if we breach an essential contractual obligation. An obligation is essential if its fulfilment makes the proper performance of the contract possible in the first place and you may regularly rely on its observance, for example the obligation to use uploaded files only for the requested operation and to delete them on time. Liability is then limited to the damage that was foreseeable when the contract was concluded and is typical for this contract. Otherwise, liability for slight negligence is excluded.

12.3 For loss of data, we are liable under sections 12.1 and 12.2 only to the extent that the damage would also have occurred had you backed up your documents and results yourself in accordance with section 5.3.

12.4 These rules also apply to our legal representatives and to the persons we use to perform the contract.

12.5 Your statutory rights in the case of defects remain unaffected to the extent they apply to this contract.

12.6 Sections 12.2 and 12.3 do not apply to consumers habitually resident in France. For them, statutory liability under the law mandatory for them applies.

13. Term and termination

13.1 The contract of use under section 3 applies to the individual operation. For a server operation it ends when the result is deleted (section 5.2); for tools in your browser, when you close the tool. There is no minimum term or notice period. You can stop using Docuvoza at any time without any declaration. “Delete now” and “Start over” delete your data immediately.

13.2 We may end or restrict your further use for the future where there is an objective reason, in particular a breach of section 9. Sections 10.4 to 10.6 apply accordingly.

13.3 Section 15.4 applies to launch updates.

14. Switching to another provider and data export

14.1 You can switch to another provider at any time, without notice and free of charge. We charge no switching or export fees.

14.2 The results of your server operations can be exported: you download them in the format the tool produces (for example PDF) while they are available under section 5.2. Working copies and remembered signatures are on your device anyway. In its current form Docuvoza stores no other data about you that could be transferred to another provider. Operational data without document content (such as allowance counters and operation logs) cannot be exported. Your rights under the General Data Protection Regulation, including access and data portability, remain unaffected.

14.3 When the periods in section 5.2 have expired, your files are completely deleted.

15. Get launch updates (waiting list and beta application)

15.1 The “Get launch updates” form lets you choose:

1. Waiting list: we tell you by email when Docuvoza accounts and Signovoza launch for everyone.
2. Beta application: you apply to take part in a test before launch. You additionally give your name and, if you wish, what you would use Docuvoza for, and you agree to give feedback during the beta.

15.2 Your signup takes effect only once you confirm your email address via the link in our confirmation email.

15.3 Signing up is free and commits you to nothing. It gives no right to an invitation, beta participation, an account or a particular launch date. We decide on beta invitations at our discretion; places are limited. The beta is expected to be offered by the company that continues Docuvoza under section 16, under its own beta terms, which you will accept before taking part.

15.4 You can end your signup at any time, using the unsubscribe link in every email or by writing to contact@docuvoza.com.

15.5 Your consent and the privacy notice set out which data we process for the signup, for how long and to whom we pass it.

16. Transfer to a company of the owner

16.1 The owner intends to transfer Docuvoza to a company he founds, expected to be a German Unternehmergesellschaft (haftungsbeschränkt) with its registered office in Germany. We may transfer the contracts under these Terms, including existing signups, with all rights and obligations to that company.

16.2 We will announce the transfer on the website at least six weeks in advance and additionally inform people with a signup by email. The announcement states the company’s name, address and registration details and the date of the transfer.

16.3 Until the date of the transfer you can end the contract at no cost and without disadvantage: for use of the tools, by no longer using them; for a signup, by ending it under section 15.4.

16.4 You can still also assert against the owner any claims that arose before the transfer.

17. Changes to these Terms

17.1 We may change these Terms for the future. We publish the new version at docuvoza.com/en/terms with its effective date. It applies to uses from its effective date. An operation already started remains governed by the version in force when it started.

17.2 We announce material changes at least four weeks before they take effect with a clearly visible notice on the website.

17.3 If a change affects your signup to your disadvantage, we inform you by email and ask for your consent. Your silence does not count as consent. If you do not consent, the previous version continues to apply to your signup. You can end the signup at any time under section 15.4.

18. Data protection

The privacy notice at docuvoza.com/en/privacy explains how we process personal data. Section 8.3 also applies to businesses.

19. Final provisions

19.1 These Terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection afforded by the mandatory provisions of the law of the country where you have your habitual residence (Article 6(2) of Regulation (EC) No 593/2008, “Rome I”).

19.2 You can send us declarations in text form, for example by email to contact@docuvoza.com.

19.3 We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration body. Consumers with questions about cross-border matters can contact the European Consumer Centre in their country.

19.4 These Terms are available in English, German and French. All versions are equally valid. Any doubt in interpretation is resolved in your favour.